Technical support

We kindly ask to send technical questions to support@dspeaker.com. Then the entire support group will see the request and will serve it soonest. With Anti-Mode 8033, the customers have rare opportunity to contact directly people responsible for developing and implementation of the product.

In case of urgent matters customers can contact us by telephone in +358 3 3140 8221.
In commercial matters (orders, shipments) please phone +358 3 3140 8200.
Our fax number is +358 3 3140 8288.

We do our best to respond the requests quickly. The office hours of technical support are 9-16 from Monday to Friday. The emails are answered in the order they have arrived. It might also be helpful to seek an answer to certain common problems from FAQs of these pages.

Privacy Policy

The questions that are sent to the technical support are recorded into our database. We use this information just for technical support.  We assure you that any received information is used in compliance with privacy and data protection guidelines. In Some cases we may use the raised question in the database of Frequently Asked Questions (FAQ) that is available via the www but we will then rewrite the entire support story as anonymously.

Support Services

Technical support works as "free of charge". Our typical services are fro example

  • Recommended way of using our product in a specific application
  • Review of the connection proposed by the customer
  • Upgrade of the firmware of our product
  • Analysis of failures of the product or problems to use it in the application

DSPeaker products have a 24-month warranty. Warranty period is calculated from the purchase date of the product.

Please contact quality@vlsi.fi in quality related matters.