Distance Selling
DSPeaker products are available in Web Store of VLSI Solution. The Web Store is in English. Please note that since we are selling outside of Europe as well, the prices are without value added tax. Finnish tax of 23% will be added when the shipment address is in the European Community (EU). Enter VLSI Solution Web Store >>
Local Retailers
DSPeaker products are available via well-equipped Hifi-specialized audio shops. The companies will provide opportunity to visit for audio listening tests. We keep here a list of approved retailers.
Finland
For a list of Finnish retailers, see http://www.dspeaker.com/fi/osta.shtml .
Retailers Abroad
DSPeaker also has retailers in other countries. We keep a list of approved retailers here.
Norway
AVshop AS
Smalvollveien 63C
0667 OSLO
NORWAY
Phone: +47 22641060
Fax: +47 22724066
http://www.avshop.no/
Denmark
CSO
Ulrikkenborg Allé 46
2800 Kgs. Lyngby
Denmark
Phone: +45 43440101
http://www.cso.dk/
United Kingdom
BK Electronics
Unit 1, Comet way
Southend-On-Sea, Essex SS2 6TR
United Kingdom
Phone: +44(0)1702 527572
Fax: +44 (0)1702 420243
http://www.bkelec.com/
Germany, Austria & Switzerland
AK-Soundservices
Im Kreuzbruch 29
64859 Eppertshausen
Deutschland
Telefon: +49(0)6071 303610
Telefax: +49(0)6071 303612
www.ak-soundservices.de
Info@AK-SoundServices.de
Upgrade-Sound
Telefon: +358 (0)3 7411 8412
http://www.upgrade-sound.de/dspeaker_products_deu.html
Email: info@upgrade-sound.com
France
Futureland
BP195 - 246 Rue Victor Hugo
69400 Villefranche-sur-Saône
France
Tel : 04.74.09.45.15
Fax : 04.74.62.12.49
info@futureland.fr
http://www.futureland.fr/
United States & Canada
Simplifiaudio
California Suites Apt. 1001
5415 Clairemont Mesa Blvd.
San Diego, CA 92117
Phone: 724 712 0899
tim@simplifiaudio.com
www.simplifiaudio.com
Creative Sound Solutions
44-31255 Upper Maclure Rd
Abbotsford, BC
Canada V2T 5N4
http://www.creativesound.ca/
New Zealand
Feedback Audio Ltd
64 Budge Street
Blenheim 7001
New Zealand
Phone: 03 578 8303
Mobile: 027 447 0242
http://www.feedbackaudio.co.nz/
Listening test
We can offer at the moment limited possibilities to make listening test. One method is to order the device from our Web Store, try it, and return it within 2 weeks if it does not work as expected.
The terms and conditions are explained under "Terms and Conditions" of our Web Store.
Also most of the local resellers have some kind of studio for possible demo. Please contact the reseller directly with your request.
Terms and Conditions
The terms and conditions depend on the address and status (private person or company) of the buyer.
Finland
In Finland, the provisions on distance selling are to be found in Chapter 6 of the Consumer Protection Act. Finnish law is applied when the buyer is a consumer locating in Finland. See more here [1].
EU countries
In European Union, The Distance Selling Directive defines the minimum level of consumer protection. See more here [2].
Other countries
Selling to other countries is based on "General Terms and Conditions of Sale of VLSI Solution". See more here [3].
Following table summarizes the applied reference;
Buyer | Address | Reference |
Consumer | Finland | [1] |
Consumer | Any EU country | [2] |
Consumer | Outside EU | [3] |
Company | Any country | [3] |
Warranty
Warranty period for DSPeaker products is 24 months. Warranty period is calculated from the purchase date of the product.
If you have purchased a DSPeaker product directly from DSPeaker (VLSI Solution's Web Store), and have a problem with or a technical question about the product, please contact support@dspeaker.com with information about the product, and your question as well described as possible.
If you have purchased a DSPeaker product from one of our retailers, then that is your primary contact. The retailer will forward technical questions to DSPeaker support if needed.